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Notice on the Carers Information Service telephone line

Due to our current low staff capacity, our ability to take phone calls is more limited than usual and we may not be able to answer your call straight away. Please leave a message and we will return your call as soon as possible.

If you need to speak to someone urgently, please visit the Carers Support Centre Advice Desk during opening hours (Monday to Friday, 10am - 4pm). Alternatively, you can email

Samaritans is available 24/7.  Call for emotional support on 116 123 or visit their website.

For advice on welfare benefits and benefits checks, please contact the Croydon Welfare Rights Team on 0800 731 5920. Visit their website for opening times.

For further information on issues related to caring, our How To...A Guide for Carers in Croydon factsheets are here to help. Each factsheet provides useful local information and contacts on a wide range of topics, including benefits, housing, social care, caring for a child, care homes and more. Download the guides.

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Carers Support Centre

Open weekdays 10am - 4pm, feel free to drop in for advice or support with any issues related to caring.
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